FAQ - Shipping

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How will my order ship?

Your order will ship based on the shipping method you select during checkout. Currently, we ship all of our packages via USPS, FedEx and UPS in order to keep costs as low as possible for you.

When will my order ship?

All orders placed before 3pm PST, Monday-Saturday, will ship on the same day. Orders placed after 3pm PST, will ship the following business day.

How do I track my package?

You will receive your shipping confirmation via email, which will include the package tracking number. If you have an account, you can also track your package on the order status page, which will display your package tracking number. Note: International shipments might not be updated as often. For more information, please visit www.usps.com or www.fedex.com

When will I receive my package?

Depending on the shipping method you selected during checkout, you should receive your package in 1-6 days for domestic orders and 2-12 days for international orders.

Do you ship to my country?

Currently, ship to all countries. If you are located in Europe, you can save on shipping costs by purchasing our waxes from www.hockeytrainingaid.com . We are working hard to lower shipping costs for our European customers. Keep checking back for updates!

What about duties and customs fees?

All duties and customs fees are paid for by the customer at the time of delivery, if required by their country. USPS does not charge duties or customs fees.

Do you offer free shipping?

We offer free shipping on all domestic orders over $50 and all International orders over $100.

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